Post by account_disabled on Mar 10, 2024 6:31:33 GMT
Once your marketing campaign is running, it's time to track its performance. Revisit your campaign objectives, collect data, and evaluate. If you are quick, it is possible, even while the campaign is running, to reformulate the route in order to guarantee success in the end and will serve as a learning experience for future campaigns. 6. Turn new customers into year-round buyers If your year-end marketing campaign resulted in new customers, you need to work to ensure that this relationship lasts throughout the year. Think about it and develop strategies to nurture your new contacts. For example, contact them again to thank them for their purchase and offer a gift or a coupon for a new purchase. Another possibility is to bet on cross-selling and upselling. Also called cross-selling, the first happens when you present a product that is complementary to the one the customer purchased. For example, he bought a cell phone, you can offer a headset or a portable charger. Upselling consists of a strategy of offering an improved version of the product that had previously been purchased. Thus, if the customer has signed a package with a gym that entitles them to three classes a week, it is possible to offer an upgrade to classes every day of the week.
ChatGuru Providing great service to your customers can be easier with ChatGuru. With our technology and WhatsApp Business resources , you can develop and manage a chatbot tailored to your needs, offering personalized Bahamas Mobile Number List and humanized support. Furthermore, the chatbot can collect information from interactions with its customers and all this data is taken to a system that allows the extraction of periodic and fully customizable reports. You can choose to receive data via email or WhatsApp, based on the chosen criteria, creating practicality for monitoring. When analyzed, these materials can even lead to the identification of the most frequent calls and what causes the lead to convert more, among other insights that will lead to the improvement of the user experience. This makes it easier to map out the next steps in your marketing and sales strategy. It is worth remembering that ChatGuru's technology can also be integrated with a CRM system (Customer Relationship Management, in translation), bringing even more efficiency to your company's processes. Contact our team and learn more about ChatGuru!Product delivery options, for example, can be a decisive factor when shopping at the end of the year.
Therefore, during the development of your marketing campaign, review your shipping methods and see how you can make the process more agile and satisfactory for the customer. Remember that shipping is a big factor in shopping cart abandonment and dropouts. If you don't usually offer free shipping, offering this option during the holiday season can be a very attractive marketing strategy. It could be what was needed for those potential customers, who were in doubt, to make the purchase and get to know your products. You can offer free shipping on the entire website or for a minimum amount, do the math and see the best option for your company. Furthermore, there is the possibility of providing a product collection point. This is an alternative to reduce costs for the company, while pleasing customers. However, if you choose this strategy, it is important to highlight that collection will be a new point of contact with the consumer and, therefore, will be part of the shopping experience. Therefore, make sure the process is organized and in line with the exceptional experience you want to offer your customers.
ChatGuru Providing great service to your customers can be easier with ChatGuru. With our technology and WhatsApp Business resources , you can develop and manage a chatbot tailored to your needs, offering personalized Bahamas Mobile Number List and humanized support. Furthermore, the chatbot can collect information from interactions with its customers and all this data is taken to a system that allows the extraction of periodic and fully customizable reports. You can choose to receive data via email or WhatsApp, based on the chosen criteria, creating practicality for monitoring. When analyzed, these materials can even lead to the identification of the most frequent calls and what causes the lead to convert more, among other insights that will lead to the improvement of the user experience. This makes it easier to map out the next steps in your marketing and sales strategy. It is worth remembering that ChatGuru's technology can also be integrated with a CRM system (Customer Relationship Management, in translation), bringing even more efficiency to your company's processes. Contact our team and learn more about ChatGuru!Product delivery options, for example, can be a decisive factor when shopping at the end of the year.
Therefore, during the development of your marketing campaign, review your shipping methods and see how you can make the process more agile and satisfactory for the customer. Remember that shipping is a big factor in shopping cart abandonment and dropouts. If you don't usually offer free shipping, offering this option during the holiday season can be a very attractive marketing strategy. It could be what was needed for those potential customers, who were in doubt, to make the purchase and get to know your products. You can offer free shipping on the entire website or for a minimum amount, do the math and see the best option for your company. Furthermore, there is the possibility of providing a product collection point. This is an alternative to reduce costs for the company, while pleasing customers. However, if you choose this strategy, it is important to highlight that collection will be a new point of contact with the consumer and, therefore, will be part of the shopping experience. Therefore, make sure the process is organized and in line with the exceptional experience you want to offer your customers.